1. Introduction

Adil's Signature Kitchen ("we", "our", "us", "adilskitchen.shop") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, and how we use and protect it when you visit our website or place an order.

By using our website and services, you agree to the practices described in this policy.

2. Information We Collect

• Identity & Contact Details: your name, email address, phone/WhatsApp number, and delivery address when you place an order, create an account, or submit a custom cake request.
• Order Information: products ordered, quantities, prices, delivery notes, and payment method used.
• Custom Cake Details: occasion, cake message, and any reference photo you upload through our Custom Cake Designer.
• Technical Data: IP address, browser type, device information, and pages visited (via cookies and analytics).

3. How We Use Your Information

• To process and deliver your orders, including contacting you by phone or WhatsApp for confirmation and delivery.
• To respond to custom cake requests and inquiries.
• To manage your account, wishlist, and order history.
• To improve our website, menu, and customer experience.
• To send service updates (with your consent where required).

4. Cookies & Analytics

We use cookies to keep items in your cart, remember your preferences, and understand how visitors use our site. We also use Google Analytics to measure site performance. You can disable cookies in your browser settings, but some features (such as your shopping cart) may not work correctly.

5. Payment Information

We accept Cash on Delivery (COD), bKash, Nagad, and bank transfer. We do not store your full payment card details. Payments are processed through our listed accounts; any transaction information is used solely to confirm and reconcile your order.

6. Data Sharing & Security

We never sell your personal information. We only share data with third parties when necessary to fulfil your order — for example, a delivery partner or the payment provider.

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the internet is 100% secure.

7. Your Rights

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data, subject to legal or order-related obligations.
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us using the details below.

8. Children's Privacy

Our website is intended for users aged 16 and above. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.